Privacy Policy
Last updated: December 2024
Introduction
Welcome to Proximity ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our location-aware AI assistant service.
Information We Collect
Personal Information
- Account Information: Email address, password (encrypted), and account preferences
- Profile Information: Any additional information you choose to provide
Location Information
- Device Location: We collect your precise location data when you grant permission to provide location-aware responses
- Location History: We may store location data associated with your conversations to improve service quality
Usage Information
- Conversation Data: Messages you send to our AI assistant and the responses provided
- Technical Data: IP address, browser type, device information, and usage patterns
- Analytics Data: Information about how you interact with our service
How We Use Your Information
We use the collected information to:
- Provide location-aware AI responses and recommendations
- Maintain and improve our service quality
- Personalize your experience
- Communicate with you about service updates
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt-out of certain data processing activities
- Data portability (receive a copy of your data)
Location Data
Location access is required for our service to function. You can:
- Revoke location permissions at any time through your browser settings
- Request deletion of stored location data
- Understand that disabling location access will limit service functionality
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Conversation data may be retained to improve AI responses, but can be deleted upon request.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@proximity.im